Buying Books in Singapore

For the Sept 2017 issue of the Singapore American Newspaper, which is all about shopping, I got to ramble on about one of my favourite hobbies: buying books! 

Physical books are basically the best thing on the planet. Unfortunately, when you move between countries on said planet, your library can get awfully heavy (and costly) to take with you. Although it’s easy enough to fill your shelves in Singapore should you miss the crates of books you left in storage, even the most casual bibliophile will notice that prices here are higher than in the US. Don’t despair just yet! Researching your options will save you money and get you inhaling that delicious book smell in no time.

The Big Guys

Singapore’s largest bookstore is Japanese chain Kinokuniya in Ngee Ann City, with smaller branches elsewhere in the country. Though Kinokuniya’s Japanese section is expectedly robust, it is far from the only offering, as the store has expansive fiction and non-fiction sections, everything from old classics to new bestsellers to cookbooks to graphic novels to magazines to travel guides. The prices – especially for new or hardback books – make me wince, but the selection is hard to beat. MPH, Times and POPULAR are other bookstore chains that can be found in multiple locations across the island. Keep an eye out for their sales, as you can often find some steals.

The Indie Bookstores

I’m a huge advocate of supporting independently-owned bookstores and since prices in Singapore are expensive anyway, I might as well put my money towards these community lynchpins. Manned by three indifferent cats and some passionate people, BooksActually in Tiong Bahru is a hub of the Singapore literature scene that features a variety of literary events, including readings by local writers. Just down the street is the adorable Woods in the Books, which specializes in thoughtfully-curated young children’s books. Taking up two stories in a cozy shophouse on Duxton Hill, Littered with Books has the personal air of a librarian’s home. The staff are happy to give you recommendations, but will also let you browse undisturbed for hours. Bliss.

Secondhand Books

For those more focused on content than presentation or those excited to spend an hour digging through piles of titles, pre-loved books are the way to go. Singapore isn’t big on secondhand items, but there are three well-established used bookstores that will serve you well, both in price and selection: Ana Bookstore in Far East Plaza, Book Treasure in Parklane Shopping Mall and Evernew Bookstore, which spills out of Bras Basah Complex onto the street. Happy hunting!

Specialty Bookstores

Sometimes your love of a subject goes deeper than what can be found on the average bookseller’s shelves. Also in Bras Basah Complex, Basheer Graphic Books’ astounding selection of books and magazines makes it a mecca for anyone fascinated by design in any iteration, whether it’s architecture, fashion, animation, typography – you name it. For those who don’t mess around in their love of the printed word, there’s GOHD Books on Bencoolen Street. Specializing in rare tomes and first editions (some from as far back as 1595), their stock isn’t cheap but it will make any book collector salivate. If you’re captivated by the continent we live on, look no further than Select Books, whose archive of publications on Asia is so wide, they supply resources to universities, researchers, libraries and governments (including the US Library of Congress). If their retail store in Toa Payoh is out of your way, you can also order from them online.

The Internet

The Internet, of course, is the most convenient source of books. However, don’t think Amazon is your only option, especially now that their Southeast Asia launch has been pushed back. Shipping costs hike the price up and although used books from third-party sellers on Amazon can be wildly discounted, you’ll find that many won’t ship internationally.

Your golden ticket is Book Depository. Though books often appear more expensive than Amazon at first glance, once shipping costs are added, you’ll find Book Depository to be cheaper as they offer free shipping to anywhere in the world. They also don’t require you to create an account to make a purchase. No store’s selection of books can beat Amazon’s, but Book Depository does come close. If you want faster delivery times, OpenTrolley is a Singapore-based online bookseller with prices comparable to local brick-and-mortar stores.

For the bibliophile who wants to support their reading addiction and support others simultaneously, Better World Books not only has free shipping worldwide and an enormous assortment of new and used books, but also donates a book to someone in need for every book purchased. As of today, they’ve donated over 23 million books and raised over $25 million dollars for literacy programs, including the non-profit Room to Read. Thanks to them, you can feel good about restocking your library, no matter where on the planet you find yourself.

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Essential Apps to Survive Singapore

My article on handy phone apps for those residing in the Little Red Dot appears in the August 2017 issue of the Singapore American Newspaper:

Once the realm of flashy games and clunky layouts, smartphone apps have exploded into slick convenience geared at serving any need or want you can think of. One of the most technologically hooked-in countries on the planet, Singapore seems to have an app for just about everything. Even the government ministries, banks and bill-payment services can be accessed through your phone. If you’re new to town and feeling a bit lost (or aren’t new to town but feel lost anyway), these invaluable apps will help you de-stress and streamline your day-to-day life.

Settling In

Though 99.co isn’t as established as PropertyGuru, their app is excellent for finding HDBs, condos and landed houses to rent or buy. GoGoVan and LaLamove are easy ways to obtain movers and couriers for jobs as small as food deliveries and as large as an apartment’s worth of furniture. If you don’t own a car but just raided Ikea, these apps are lifesavers.

The biggest challenge upon moving to an unfamiliar city is to pin down amenities, like the closest hospital, most convenient supermarket, your nearest ATMs., etc. For all of those and more, WhereTo.sg has got you covered. The app is still in beta, so there are a few bugs, but the website is solid.

Particularly handy for new arrivals or solo expats, Meetup is exactly what it sounds like: an app that allows you to meet people who share your interests. From walking groups to single moms to language exchanges, the choices are endless.

Shopping & Eating

Carousell is the local equivalent of eBay. You can buy and sell just about everything here, from hair accessories to houses. Perfect if you need to furnish a new apartment without breaking the bank.

Restaurants fill up fast in this little country, so reservations can be critical. HungryGoWhere and Chope are the go-to apps for making bookings. Yes, you’ll likely need both, as their lists of restaurants don’t always overlap.

Also a website, RedMart is one of the best grocery ordering apps in Singapore. The wide range of options and the ability to choose a 2-hour delivery slot make this an incredibly useful service.

Getting Around

If you rely on public transport (and in Singapore, why wouldn’t you?), then Citymapper will be your new best friend. In addition to the convenient “Get Me Home” button, the app even tells you which routes to your destination will keep you out of the heat the most!

Need a ride? You’ve got your pick of apps, from the official taxi companies, ComfortDelGro and SMRT, to ridesharing options like Uber and the well-priced Grab. Four apps might seem like overkill, but there will come a rainy Friday afternoon when you’ll be glad for back-up options.

Hunting for a specific item in an unfamiliar mall can suck up hours of your day, especially since store info on Google Maps can be inaccurate or out-of-date. Pocket Malls Singapore not only allows you to search by store name and category, it also includes maps and directories of all major malls.

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The Ride Home

On July 1, 2017 my short story The Ride Home appeared in the inaugural issue of The Shanghai Literary Review:

The bus swayed as it sidled back into traffic. Air conditioning scoured the windows, fogging the exterior in dribbling mist. The seats were cordoned by ribbed rails of dense fuchsia plastic. Gripping a pole to steady herself, a young Indian girl stood and motioned with a skinny arm. Natasha took the seat with a grateful nod. Such reminders of her age normally grated, but today her bags were heavier than usual. Or perhaps they just felt that way.

Cattycorner to her, in the center of the backbench, sat an older Chinese man with rings on the pinkie and ring finger of his right hand, each gold with a jade stone, one round and one rectangular. This hand darted through a series of gestures every time he spoke – a gruff blend of Teochew and Mandarin, syllables shushed and yanked. His left hand, twisted to display a fake silver watch, rested on his knee. The shells of his long ears gleamed waxy every time he turned to provide his simpering friends with another bon mot. When he wasn’t speaking, he stared straight ahead and smiled, repeating his own words in his head with relish. He decided they should get off and moved towards the door with the swagger of a teenage gang leader.

Natasha was reminded of her husband, the first one, though not because of the old guy’s looks (Jerome hadn’t been Chinese, at all). It was the swing of showy confidence, the high opinion of one’s wit and intelligence, the kind of arrogance that belonged only to the elderly or Americans.

Shedding her years, Natasha looked after them with the same shy interest she had fastened to the posturing boys in school. When two years of National Service had squashed the thrusting egotism of the local boys, she had been surprised at her disappointment. It was that easy to cool and iron out their fight? Jerome’s effortless, warm American noise, the self-assurance of his first proposal and the tender bravery of the second after she had turned the first one down, had seemed exquisitely permanent. Like most prim girls, she had been waiting for an invitation, for permission.

They had been 23. So young, ah? Cautioned parents, friends. They had been married just two years when he died. Her aunts tsked at the inevitability; the wedding had been on an inauspicious day, so what had she expected (and he hadn’t even given her a baby, they clucked in pity). It was a simple death. Sad, but straightforward. No mysteries to solve or regrets. He knew how much she loved him. She knew how much he loved her. Those two years. There was an endlessness there that she found extraordinary, impossible. Their blue skies and watercolor breezes bled into the white squares of her calendar, imprinting onto her days even now. On sharp-edged afternoons like this, heavy errands in Singapore’s blistering storm of sunlight, she held that small parcel of time in her mouth like an ice cube.

Oh, not that her marriage to Henry now – the decades of married life stockpiled – was bad. But it was the marriage she was supposed to have. No matter how attentive Henry was or how lovely their daughter, in her heart of hearts, Natasha considered her life a little less special than the one she almost had. Her first marriage had felt like she had stolen something, been truly selfish for the first time, looked her father’s expectations square in the eye and discarded them. She had nearly gotten away with it too.

Marrying Henry was safe, a neat clicking together of old family friends, her parents in ecstasy that their silly widowed daughter had been moored at last. Henry was a manager at a chemical engineering plant. And he was of Chinese descent, like them. So much easier. Her parents never had to explain Henry the way they had had to cobble together introductions for Jerome, an Egyptian-American who had been going for a PhD in Southeast Asian history when she met him. Jerome had been distressingly outside of their categories. Every odd glance on the street pained them. Every stuttered conversation about hopes for their future grandchildren. And implicit in their suffering were the accusations, silent or disguised.

Henry didn’t look out of place in family photographs, but gawky Jerome never shed the cloak of an interloper, his golden skin alien amongst their pale Asian faces. She had once heard her aunt whisper to her mother, “His skin cannot lighten a bit, ah? Maybe can try those whitening cream like from Taiwan, that type?”

But, as her father had been careful to reiterate almost every time Jerome was in the flat, Singapore was a harmonious multi-racial society and they believed in many races coming together to live in peace. And, of course, they weren’t against interracial marriages in theory. But, as her mother often muttered to friends in dialect, did they have to go so far as to be the poster family for it? Wasn’t being open-minded enough?

They must have breathed sighs of relief over Jerome’s body; he finally fit into a box they understood. It was a thought Natasha had had many times, first with a vicious bitterness, then a sore ache. Now, it was simply a fact, shriveled and ugly.

Natasha pressed the red, square STOP and began to pull herself to her feet. The trim businesswoman next to her hugged her purse into her stomach and twisted her knees into the aisle. Natasha scowled and pushed by, irritated that the woman hadn’t stood up. Jerome, homesick for the States, had regularly snarled at Singapore’s lack of graciousness, the stingy efficiency of strangers’ interactions. He moaned (though never in the presence of her parents) that he just wanted people to smile back when he passed them on the street. Safe in his one-bedroom apartment, he had laughed at the government’s campaigns to encourage kindness, the jejune posters on the buses. When Natasha had blushed, embarrassment and wounded pride, and pointed out that the campaigns were working, he laughed harder.

Ginger steps brought her down to the curb, hot sunshine soaking her through. She worried about the greens and peered into her plastic bag for hints of their wilting. Then, impatient with her old-aunty fussing, she retrieved her umbrella and launched it open. For the short distance through the courtyard of the housing development, she was escorted by a personal, carefully-apportioned shadow. She risked a glance up, through the piercing light, at the carefully-apportioned public housing, thinking how in other countries, government-sponsored tenements were derided. In Singapore, they were expected, demanded.

“Na-ta-shaa!”

The whine of their neighbor rolled up to greet her as she shuffled off the elevator. The open-air corridor channeled the warm wind. The woman stood in her doorway, parental nerves and antique superstitions bundled in rolls of fat mercifully hidden beneath a head scarf. Her full-length dress, always coordinated purples or blues, pinched at her wrists.

“Your mother forget me already, is it? You know, yesterday, I say hello three times,” she said, chin wobbling above a faux crystal brooch as she thrust up three plump fingers. “Three times leh! And she just…” Her eyes bulged wide in pantomime, sharp white and black in their frame. “Like know-nothing one.”

She stared at Natasha with aggression, expectancy, defiance, her simple and spoiled ego on display. Natasha clucked.

“Aiyo, she’s sick, you know.”

“Oh, sick, is it?” She echoed with a rearranging of purple layers and emotions. “Can fix or not?”

“Dunno lah,” Natasha sighed, unlocking their front door.

“You know, there’s ve-ry good program for memory. I make my girl go. One session only and wah! Because my girl, you know, exams so hard now. How to prepare?”

“I’ll think about it.”

“One session only, siah!”

“Talk later, can? Must cook lor.”

After stepping inside and out of her shoes, Natasha exhaled with force. A child’s cry echoed somewhere. Linoleum, scrubbed by her mother in the past, these days by her, clung to the sweating soles of her feet. The lingering smell of chili peppers nicked her nostrils. A fan whirred in the corner of the living room, its breath flipping up the pages of a magazine. The windows, elegantly barred, provided a sliver of sky between the other buildings of the complex, all mirror images of each other.

Their family had swollen in number and pressed against these walls, three generations quibbling over bathroom sinks and crowding around the table for dinner. Being part of a family meant claustrophobia, supporting grandparents while being prodded to have children, and then it meant bewildering lack. The departures of the dead and the married children hollowed out the small apartment, painting it in shades of agoraphobia.

Her mother lorded over the flat, a ragged cat feeling her way around, dull claws picking over furniture she had pushed under her children, grandchildren, husband, guests. Her hunched memory and whittled eyesight dimmed the rooms.

“Jerome not with you, ah?” Her mother asked in crunched Hokkien from her place on the couch.

“Jerome? Ma, you mean Henry.”

“Aiyo!” And she smacked her forehead in a grand gesture, as though it was all part of an act. “I was just testing lah!”

“I know, Ma.”

They had been saying that a lot lately. A hit duet. Natasha felt a scream pull at her ribs and push at her throat. A desire for violence pulsed through her. She wanted to watch her mother groan and struggle and win; not silently misplace people, places, facts. Not mask and forget that she was forgetting. When she finally went, she would take hunks of Natasha with her. She wanted to puncture the scene, to shake her mother and declare that everyone knew she was losing precious, precious things and that foisting on them this feeble excuse that she was playacting was desperately sadder than if she just accepted it. Or maybe it wasn’t. How could anyone gauge one agony against another?

Her mother fiddled with her empty coffee mug. The expectation and need for her daughter to believe her threw shadows across her wrinkled face, flimsy but impenetrable.

“Henry will be home in an hour.” Natasha said, unpacking her canvas shoulder bag.

Library books. The fresh greens for dinner. A text from her daughter waiting on her phone. Natasha stopped.

“Hey Ma,” she said, turning and approaching the withered woman on the couch serenaded by expensive cable television. “Why were you thinking of Jerome?”

“Jerome, ah?” Her mother mused, twisting the cup in place, the porcelain a mean, youthful white in her knobby and spotted fingers. “Don’t think I know. It’s the provisions-shop delivery guy, is it?”

“What?”

“I don’t think I know Jerome lah.”

Natasha’s eyes burned into her mother’s vague face.

“Natasha?”

“More kopi?” Natasha asked, snatching up the coffee cup before anything else left her mother’s open mouth.

She returned to the groceries, sorting them into the fridge and pantry, measuring her breaths. The coffee machine gurgled. In a sulk, Natasha’s gaze drifted to the balcony. It was narrow and pale peach, empty except for a stubborn trio of cactuses, crisping brown at the edges and coughing up tiny mauve flowers.

Jerome had once fucked her out there, with all the family asleep in humid rooms bullied by air conditioners several paces away. She had tried so hard to enjoy it, but guilt and fear had drowned the sense of adventure she knew Jerome had been trying to spark in her. Even now, the memory was impossible to appraise calmly. It was as though she were trying to examine an ember burning in her palm.

She considered it the most grotesque thing she had ever done. A marriage, no matter how peppery and resented, is still tied off with a bow, a fine conversation topic and a respectable act. But sex? The word itself skittered across the floors of the flat, searching in terror for the safety of darkness. The gulf between marriage and children went undiscussed. It was presumed that, somewhere behind a closed door, you would learn to swing over it on a rope without looking down, like everyone else.

She half-remembered half-imagined how quietly Jerome had slid the curtains closed, and then the balcony doors. He had put his hand behind her head and, kissing her, lowered her onto the off-white tiles. Guarded by hanging laundry, the balcony wasn’t really long enough for them to lie down. Her hand came into contact with cement, grazing her knuckles as she crooked and bent and accommodated.

A whispered ‘Wait’ almost left her mouth, but didn’t. Surely, he deserved something from her, some concession for spending the entire day and evening crushed into the apartment with her family. So, she had pretended to be excited when his fingers pushed up her skirt and dragged her panties aside. She had reached for his fly and maneuvered out his erection, because she knew he wanted her to. As he heaved into her, she kept her eyes on the thin black break in the curtains, petrified that a hand would worm through to pull it aside. It was a truer loss of virginity than her first time had been.

Over the years, the vacant minutes she stumbled upon – between pages of a dull book, while pans gathered heat from the stove, TV commercials – brought her eyes to the balcony and to the memory of their violation of it. The rectangular, peach container seemed filled to the brim with an emotion that charged all facets of her. Anger at Jerome, which then splintered into defiance of everyone but him. Disgust at her childishly sculpted sexuality, then pleasure at Jerome’s soft fingers molding it further. Pain at the memory’s presence persisting beyond Jerome’s, how it cooled into permanence while other aspects of him faded. The wrestle of giddiness and guilt whenever Henry and her father leaned over their elbows on the balcony, conversing in serious tones not meant for her or her mother’s ears.

And, all of a sudden, for the first time, Natasha thought of that crumpled coupling with pride, a pride so clear and fierce that she was sure her mother would be able to taste it in the coffee. It waved like a bright, rough-edged flag. She had spent years jiggling in fear and shame, wondering whether her family knew and what they must have thought. But her grandparents and father had passed years ago. Her mother’s prejudices were being sluiced off that (and every other) memory of Jerome. He was hers again, vibrant and young and perverse, ego glowing. At least, until she too returned a memory to the fastidious shelves of her mind, and later, when she went back for it, found it had moved.

Clueless About Coffee

Published on August 1, 2016 in the Singapore American Newspaper:

With its mélange of Chinese, Indian and Malaysian culinary influences, it’s no surprise that Singapore has a long history of drinking tea. Less expected is the city’s love affair with coffee, evident in the plethora of cafés and kopitiams. Sadly, I have never been a coffee drinker and usually opt for a mocha (aka a hot chocolate with caffeine) when presented with a menu of artisanal coffees. I couldn’t tell you the difference between a Short Black and a Flat White. Isn’t cold drip coffee just…coffee that’s cold?

Tired of feeling bamboozled at brunches with friends, I decided to get an education. The Singapore Coffee Association, established in the 1950s, pointed me towards a range of options, including Dutch Colony Coffee Company’s variety of workshops. Both Bettr Barista and Highlander Coffee have “Coffee Academies” for the uninitiated, but in the end, I registered for Highlander’s two-hour Gourmet Coffee Appreciation Seminar because it fit my schedule and the price was reasonable. Plus, it promised to “demystify the art and science of making specialty coffee.”

The seminar was held in Highlander Coffee Bar’s spacious backroom on Kampong Bahru Road and was taught by the founders, charismatic brothers Phil and Cedric Ho, who have been educating others on coffee since 2004. Against a backdrop of counters laden with gleaming, complicated coffee machines, Phil walked us through the history of local coffee, which began in the late 18th century thanks to an influx of European immigrants. This led to the birth of the kopitiam (a very Singaporean term combining the Malay word for “coffee” and the Hokkien word for “shop”) and the trademark Hainanese style thick, sweet coffee that is still on the menu today. Since then, the local coffee culture has blossomed. Specialty cafés in the style of Melbourne’s famous coffeehouses, including pioneers like Highlander Coffee and 40 Hands, became all the rage a few years ago and the fire has yet to die down.

“Freshness is the key to good coffee. Always believe in GOD: Grind On Demand,” Phil said, as he passed around varieties of beans. I finally understood that a coffee bean was actually the pit of a coffee cherry. It was mind-boggling to learn how much labor (planting, picking and roasting) went into a single bag of coffee beans. He also revealed that the longer the roasting process, the more body and bitterness the coffee bean has, but the less caffeine (which surprised me).

After Phil’s history lesson, Cedric demonstrated the ideal method of brewing coffee with a table of steaming jugs, shining presses and glass containers more suited to a chemistry lab. He highlighted how temperatures, the age of the beans, the fineness of the grind, the treatment of milk and the type of press all intersect at different points to alter the flavor and quality of a cup of joe. This explanation was, of course, followed by tastings: finely ground Ethiopian coffee from an aeropress, coarsely ground Brazilian from a French press with foamed milk (the first cup of coffee without sugar that I’ve ever enjoyed) and a house blend espresso. The two hours flew by. I now know that “light/medium/dark” refers to how long the beans have been roasted, that high calcium milks can’t be used to make foam and why espresso machines make that high-pitched whooshing noise.

Plus, I finally learned the difference between a Short Black and a Flat White! (A Short Black is simply the Australian term for espresso while a Flat White is a cappuccino without the foam). Who knew?

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Singapore’s YouTubers Poke Fun at Locals and Expats

Published on June 30, 2016 in The Wall Street Journal: Expat:

As many expats and students of foreign languages can tell you, humor is often the final frontier in cross-cultural communication. Jokes risk falling flat, are a nightmare to translate and have the potential to offend. But they can also be a way for expats to understand the cultural norms of their new home.

Local movies and television shows can help, but the grassroots nature of YouTube videos can be even better. On YouTube, the comedy is rougher, the jokes are more of the moment, and the creators are more accessible, often responding to viewers’ questions in the comments sections. And you don’t have to suffer through being the only person not laughing in a comedy club.

Despite Singapore’s reputation as a place that limits free speech, several homegrown YouTube channels offering self-parodying commentary on local topics have sprung up in the past few years. Among the first were Wah!Banana and Night Owl Cinematics (Ryan Sylvia), which were both launched in the second half of 2012, and currently rank as the second and third most-subscribed-to channels in Singapore. The original cast of Wah!Banana has since left to form TreePotatoes, which is now number five. With topics like What Foreigners Think of Singapore and 11 Types of Singaporean Colleagues, these YouTubers have created a space where both Singaporeans and expats can chuckle about Singapore’s unique, sometimes absurd, quirks.

For example, one thing that often comes up is the kiasu attitude of many Singaporeans. The most accurate translation of kiasu is probably FOMO — fear of missing out — which Wah!Banana, Night Owl Cinematics and TreePotatoes all duly mock. The videos depict people waiting in a line just because it’s long, hoarding free ketchup packets, and trampling others to be first on a bus. These not only highlight Singaporeans’ ability to laugh at themselves, they also lessen the “us versus them” mentality expats occasionally develop.

“I think our videos help to show expats a side of Singaporean life they wouldn’t usually get to see unless they have very close local friends,” said Aaron Khoo, a producer, writer and actor on TreePotatoes. “The typical media portrayal of Singaporeans in recent years tends to shy away from the local culture and Singlish,” the local variant of English blended with Chinese dialects, Bahasa Malaysia and Tamil. “We prefer to embrace the local identity and laugh at its idiosyncrasies.”

Lingyi Xiong, a producer, writer and actor on Wah!Banana, said that often the depiction of Singapore in overseas media “is about how modern or advanced this place is, or it’s about the food in hawker centers. It’s nice but it’s traditional. It’s not really local enough.” The channel’s 10 Types of People in the Hawker Center video offers a tongue-in-cheek counterpoint.

Sylvia Chan, who co-founded Night Owl Cinematics with her husband Ryan Tan, said “our videos showcase how we behave and how we are. Many expat friends and fans tell us that our videos taught them how to interact with their Singaporean colleagues,” and are an “unofficial portal to know and understand Singapore.”

Expats get a chance to laugh at themselves too. The Wah!Banana video Ang Mo vs Singaporean remains one of their most popular. Ang mo is Hokkien for “red-haired” and has long been the local slang for “white person.” Its use is periodically mean-spirited but most often is not. In the video, sometimes Singaporeans are the butt of the joke and sometimes Caucasians are, but most of the parodies are funny.

YouTubers can get away with presenting a more grounded, less politically correct version of life in Singapore than other media outlets, most of which are government-owned. However, they still operate in a country that saw a teenaged YouTuber arrested for obscenity and “insulting communication” charges last year. As a result, Singapore never comes off looking too poorly despite the satirizing.

Night Owl Cinematics’ If Singaporeans Were Honest video, made for the country’s 50th National Day celebration, is one of the few exceptions. Criticizing Singapore’s bad points with heavy sarcasm, the video begins with a disclaimer on “vulgarity” and ends with reassurances that the criticism is meant as a patriotism-tinged reminder for Singaporeans to be kinder and more grateful. In this way, homegrown YouTube channels not only reveal local humor, but also show how values and traditions actually translate into everyday life.

Like all introductions, there is a learning curve. “Foreigners might have difficulty understanding our accents and our content when they first watch our videos,” Ms. Xiong said. “For some of our videos, you do have to spend a period of time here to understand them better. I think some of the jokes are quite unique. They’re definitely funnier if you’ve been here a while.” Aware of the barrier that Singlish often presents, Night Owl Cinematics includes subtitles on their videos.

As for the future of YouTube in Singapore, the challenge now is to continue appealing to the niche that made them popular while also pivoting to a general audience. Ms. Chan noted that three years ago she thought their site would shift to more international content. “But the thing is we realized despite us focusing on our Singaporean-ism, we gained a lot of international and foreign audience during this period.” Similarly, Ms. Xiong has seen their viewer demographic shift from 80% males aged 25 and younger to a 50/50 gender divide. Although 18-34 is still their main age group, it’s less than 30% of their total audience.

The major problem with local YouTube channels, said Ms. Xiong, is the lack of variety. Like the country itself, Singapore’s community of YouTubers is relatively small, so content and ideas often overlap.

Nevertheless, Ms. Xiong said she thinks more diversity is on its way. “I’ve seen some new players this year…and they seem really promising and new and different.” She added that the Wah!Banana team is considering making a “Shit Expats Say” video in the coming months. I can’t wait.

Low-Impact Living: Singapore Style

Published on May 1, 2016 in the Singapore American Newspaper:

Global warming has been in the headlines for the past few years, along with concerns over the pollution and waste management issues that have followed the mass migration to cities. While solutions to the major problems ultimately lie with government policy and corporate action, there are ways that individuals can contribute through the choices they make every day. Here are a few low-impact lifestyle hacks to help you leave a gentler impact on the environment:

Watch Your Water and Air. The recycling of waste water is taken very seriously by the Singapore government, as seen in the Water Conservation Tax. This is aimed at households with heavy water usage, which are billed at a higher rate as a reminder to be mindful. Shorter showers not only mean you’ll save the environment, but a bit of cash as well.

Going without air conditioning in the tropics is likely too much to ask, but many air conditioners feature a “Dehumidify” setting that reduces the humidity in a room, cooling it without the energy output of more traditional air conditioning settings.

Make Your Wants Known. One major action you can take is to limit your use of plastic bags and opt for a reusable bag instead. Cashiers at supermarkets and bakeries often default to using more plastic bags than strictly necessary, so don’t be afraid to ask them to use less when bagging your groceries or wrapping up your croissant.

Many restaurants and hawker stalls use non-reusable Styrofoam or plastic containers to pack food for take-away. If you’re planning to sit down and eat, be sure to let the stall you’re ordering from know so that they can provide you with washable cutlery instead. Otherwise, you may receive an excessive bundle of packaging, such as the placing of a drink in a plastic cup inside a plastic bag.

Manage Food Waste. According to government statistics, Singapore generated 788,600 tons of food waste in 2014. Convert some of that waste by composting, even if you don’t have a backyard or garden. Compost is perfect for keeping potted plants healthy and even a small compost bin can reduce waste. Head to ZeroWasteSG.com for advice on how to compost, recycle and reuse tips and much, much more.

Pay It Forward. Instead of throwing away old clothes or knickknacks, give them a chance at a second life and donate. Charities like the Salvation Army, Movement for the Intellectually Disabled of Singapore (MINDS) and TOUCH Ubi Hostel run collection centers for used items to stock their thrift stores. Additionally, international clothing store H&M offers discount coupons in exchange for bags of used garments. Keep an eye out for the white and green bins in their stores. Meanwhile, initiatives like Singapore Freecycle Network and Pass-It-On aim to make giving away unwanted items easier than ever.

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In This Part of the World We Call This Small Talk

Published on March 22, 2016 in The Wall Street Journal: Expat:

The long haul from Singapore to New Jersey requires a layover, often in Shanghai, where on one recent pilgrimage home, an older American gentleman boarded and took the seat next to me. True to the American stereotype, he was friendly and outgoing. It wasn’t long before I learned that he had gone to China to teach and, now disillusioned, was returning home for good. His main source of consternation? A Chinese woman he had thought he was becoming romantically involved with, whom he had spent hours chatting with over dinners, who then — out of the blue — gushed that she wanted him to meet her husband. His bewilderment was still on his face. If it weren’t for in-flight entertainment, he likely would have continued to discuss his disbelief for the rest of our 15 hours in the air.

Small talk is confounding: it’s obligatory but must be casual. It’s a frivolous interaction that may or may not be the initial part of a chain reaction that leads to deeper relationships. Too shallow and the reaction is never sparked. Too deep and the conversation is damned as awkward, inappropriate. But where is the line between small talk and genuine conversation? Between friendship and romance? As my seatmate discovered, depending on where you are in the world, that line can be in unexpected places.

When living abroad, your ability at small talk needs to be rebuilt from scratch, along with your knowledge of which topics and comments qualify as casual or intimate. It’s not called an art for nothing.

For instance, in the United States, directly asking a new acquaintance how much they paid for something is akin to a needle scratch (unless you preface the statement with an apology and the excuse that you’re shopping around for the same item). In Ireland, Great Britain and Japan, it’s doubtful that even that qualifier would be enough to stymy the awkwardness. But in China, Singapore and other Southeast Asian countries with large Chinese descendent populations, money isn’t tinged with the same shyness. A casual conversation on which neighborhood you live in can readily lead to the question of how much rent you pay. It’s a question I still stumble to answer gracefully.

On the other hand: while politics is considered a potentially treacherous topic in the U.S., discussions and even criticisms of the government’s actions aren’t nearly as uncomfortable as they are for Singaporeans or the Chinese. As far as I can tell though, no matter where you are in the world, sex remains squarely in the taboo category when it comes to casual conversation.

Even the eternally neutral topic of the weather can let you down. Small talk in Singapore only occasionally references it, as the equator doesn’t offer much diversity, while it’s almost the de rigeur conversation starter in the changeable climates of the U.S. and Europe. Understanding the local varieties and nuances of small talk will make adapting to life in another country smoother, but it can be a challenge to shake the conversational parameters one was raised with.

The British, Irish and Australians have a history of laughing at themselves and teasing others, even in ‘serious’ business scenarios, which can be startling for cultures who value ‘saving face’. In the USA, we view chatty sales people as slippery. We appreciate a clear demarcation between casual conversation and shop talk, that moment when we ‘get down to business’. Here’s the sales pitch, separate from us enjoying each other’s company. However, my potential clients in Singapore would be disconcerted if I implemented such an obvious tone shift; I would appear to be sweeping our budding friendship off the table to make room for money. In Chinese culture, non-business talk is integral. Without it, the growth of a business relationship can be sluggish regardless of the efficacy of the collaboration. Several corporate dinners can go by before business particulars are even mentioned.

At its core, small talk is about meeting new people and planting the seed for new relationships. The challenge is to recognize when an acquaintance or colleague has become a friend. The topics you discuss with that person may be intensely personal for you but everyday conversation fodder for them. The mistake the gentleman on my flight made wasn’t presuming romance where there was only friendship, but assuming that his style and expectations of communication were universal.

Easy Peasy, Lemon Squeezy

Published on February 1, 2016 in the Singapore American Newspaper:

Though it might not pack the wild personality of cities like New York or London, Singapore is hard to beat when it comes to sheer convenience. Here is a list of what I think makes living in this city-state a uniquely easy experience:

Public Transportation. The most obvious of Singapore’s modern conveniences, the buses and trains are clean, cheap and punctual. One of the benefits of this city state’s youth is that the train network was built less than 30 years ago (unlike the NYC subway and the Tube, which are each over a century old), so its infrastructure is up-to-date and even allows for cell service. And if there aren’t any buses or MRT stations near you, the taxis are equally convenient, inexpensive and accessible.

Overhangs. Though it often goes unnoticed in the day-to-day, the majority of the city’s buildings have been carefully planned to feature an overhang in some form. While these are crucial for those sudden rainstorms, they’re equally vital for weathering the tropical sunshine. During a visit to nearby Malacca, I was surprised at how much more intense the day’s heat felt and realized that the difference was the abundance of shade that Singapore’s overhangs and plentiful trees provide.

AXS Stations. Like shrines to convenience, the 900+ AXS machines tucked into corners all over the island are most impressive for allowing you to pay all your bills in one fell swoop, from utilities to medical to the credit card. Not only that, bills that arrive in the mail have a barcode at the bottom that you can scan into an AXS Station, so you don’t even need to type in the details before dipping in your debit card. These stations also enable you to pay fines, top-up your ez-link card, buy and collect movie tickets, book an NParks BBQ pit and apply for a camping permit.

Mobile Phones. For anyone who has wrangled with AT&T or Verizon contracts and despaired over their rules on which phones you could use, Singapore’s system is a refreshing change. As long as you have a local SIM card, you can buy a new phone at any time without having to navigate a tangle of regulations. Plus, phone numbers are portable, meaning you don’t need to change your number if you switch to a new service provider.

Everything is Online. Singapore was ranked highest globally for smartphone penetration, according to a 2015 survey by Deloitte’s Global Technology, Media and Telecommunications. Following suit, local retailers have also increased their online presence. RedMart and Cold Storage allow you to order groceries online or through mobile phone apps. A slew of restaurants, like Simply Wrapps and Smiths Authentic Fish and Chips, have unique apps and rewards programs. Even government services make accessing information and submitting feedback through websites a piece of cake.

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An Expat’s Easy Return to Singapore: It’s a Tale of Two Cities

Published on January 13, 2016 in The Wall Street Journal: Expat:

By the time I was 10 years old, I had lived in five countries across three continents: Ireland to London to Tokyo to Singapore to New Jersey. By the age of 23, I had picked up my American citizenship and an American fiancé who was willing to move to Singapore with me. But I had no illusions that I was returning to a lifestyle I knew.

There are few territories on earth that have changed as quickly or as drastically as Singapore has over the past two decades. I can count on one hand the landmarks from my childhood that still stand. My experience as an expat in Singapore now differs sharply from my parents’ experience in the mid-90s, when the island nation was just shedding its rank as a hardship post.

During the two years my parents lived there, two notable incidents placed Singapore in the consciousness of both Americans and Europeans: Briton Nicholas Leeson caused the spectacular collapse of Barings Bank from his position in Singapore, and 18-year-old Michael Fay became the first American citizen to be sentenced for caning under Singapore law for vandalizing cars and public property. Despite negative media, Singapore’s economic wealth continued to grow at a rapid pace as the onset of the Japanese recession sent many international firms searching for other footholds in Asia. Nevertheless, many expats in the finance sector, including my father in his role at J.P. Morgan, were obliged to take frequent trips to Tokyo and Hong Kong, who retained their reputation as financial powerhouses in the region. These days, Singapore can hold its own as a center of business.

Even without Singapore’s explosive growth, technology like Skype and WhatsApp have transformed the previous alienation of expat life into a far more connected existence. My parents made the costly phone call home once a week at most; I can see my family’s faces and hear their voices for hours every day if I choose. Mom mailed photos of us to my grandmother; I’m friends with most of my family on Facebook. With the exception of a handful of guidebooks, my parents arrived in Japan completely blind; I had the luxury of turning to Google to explore life in Singapore before I stepped on a plane.

But the more things change, the more things stay the same. Life in Singapore was as easy for expats then as it is now, particularly when contrasted to the self-contained and still somewhat xenophobic Japan of the 1990s. Singapore was a smaller, less congested city than Tokyo and presented a wider range of Western food. They spoke English. Mom formed easy, close friendships with the other expat mothers in the condo, while we children played in the pool. That condominium surprisingly still stands. When my dad visited in 2012, he noted that although Singapore’s outer shell had changed, the people fundamentally had the same attitude and disposition. Mom commented that Singapore’s rigidly regulated multiculturalism, where everyone celebrated everything, had created a diluted culture 20 years ago and that today the city feels even more sanitized; in many ways, Singapore no longer feels like an Asian city.

Ironically, the move from Singapore to the U.S. was the hardest by far. When we were in Asia, we were expats and thus part of an instant group. When we landed in New Jersey, we needed to make friends in an already settled community, where we were simply faces in an extraordinarily diverse crowd. Immigrants and their descendants were ubiquitous; it was not a small, supportive club. Our Irish accents and penchant for British spellings garnered prejudice more than once from neighbors and teachers. Despite the difficulty in adjusting, the U.S. remains to date the country my parents have lived in the longest.

When I was considering a move to Singapore in 2011, they were enthusiastic. There was no fear around it; Southeast Asia was familiar territory and Singapore was the safest country in the region. My parents’ experiences had long ago taught them that living abroad gives you a perspective and an appreciation that traveling alone cannot. Although it’s tough being 12 time zones away, to my parents’ eternal credit, they encouraged me to go out and explore the world. I will always remember what Mom told me when I was getting emotional on the day I left: “This isn’t a good bye. It’s a see you later.”

Southeast Asia Travel Secrets

Published on January 1, 2016 in the Singapore American Newspaper:

With Singapore being so small and the surrounding region being so rich with culture and beauty, it would be a shame not to travel as often as possible. There are what seems like a million websites and apps out there to help with everything from packing to pinpointing the ideal snack joint, but here are some of the resources I’ve found most helpful over the last three years.

If you’re looking for flights:

Southeast Asia is a hive of budget airlines that compete with each other, which means plenty of cheap offers every week. Sign up for emails from TigerAir, Jetstar, Scoot, and AirAsia to get access to flash sales. Even Groupon has some great offers. Websites like Skyscanner and Kayak are also ideal for comparing cheap flights, while sites like Zuji go further and offer hotels, car rentals and entire holidays.

If you’re looking for hotels:

Booking.com is always my go to due to their free cancellation policy.

If you’re not sure about visas:

The State Department’s SmartTraveler app lays out everything you need to know about passport requirements, visas, entry and exit fees, locations of American embassies, local laws to take note of, tips on staying safe, and any other restrictions or requirements you can expect to encounter.

If you want someone else to do all the work:

It’s a lot of fun planning out a personalized itinerary for a new destination, but it does take time and research to pin down all the details. Companies like Eco Adventures provide everything from English speaking guides to hotels to internal flights, while making your trip as environmentally and economically sustainable as possible.

If you want the inside scoop:

Each article on WikiTravel is a comprehensive breakdown of what you need to know before you go and when you’re there. It’s easy to navigate due to clearly marked sections like “Get In” and “Eat”, and it’s one of the more reliable sources of information about ATMs, local scams, what prices to expect and how to avoid being disrespectful. TripAdvisor’s website and app have also proved invaluable for finding hidden gems, from UNESCO World Heritage sites to affordable nail salons.

If you’re looking to get around:

Uber has proven a lifesaver multiple times in multiple countries, from the United States to Vietnam. Since the Uber app is already hooked up to your credit card, you don’t need to worry if you’re stranded somewhere without cash. And since the driver will have you and your desired destination located on GPS, you don’t need to worry about giving him directions or language issues.

If you’re looking to just explore:

Google Maps is hard to beat. Look up your destination and save the map so you can access it even offline. If your phone has linked with the local phone network, the satellites will also be able to place you on Google Maps.

If you’re hungry:

TripAdvisor and Yelp are probably the most universally reliable, though sometimes digging through the piles of reviews can be exhausting. Usually I just recommend following your nose and taking a chance on a place that looks good. Long lines of people waiting to eat are also a good sign.

If you want a crazy adventure:

Koryo Tours are the people who got us in and around North Korea, but if that’s a bit too crazy a destination for you, they also offer adventures to remote parts of Russia, Turkmenistan, Tajikistan and Mongolia.

If you’re in an emergency:

Hopefully you have travel insurance. I personally recommend ACE Travel Insurance. They found me a clinic up to international standards when I contracted salmonella poisoning in Myanmar. If you’re already in the thick of things, the Travel Safe app is a directory of police, fire and medical services around the world.

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Giving a Holiday Party

Published on December 1, 2015 in the Singapore American Newspaper:

In my opinion, the holiday season begins a bit prematurely in Singapore. Orchard was decked out in tinsel weeks before Hallowe’en and supermarkets started playing Michael Buble’s Christmas album even earlier. So there’s been plenty of time to think about and plan a holiday party. But if you’re wondering how to prepare a Christmas dinner in your shoebox-sized oven, or if you’re worried tropical heat and the holiday spirit don’t mix, or if you just hate the idea of cleaning up after a party…keep reading.

The Tree. Like many of us, pine trees are not native to this part of the world and some handle relocation better than others. Avoid the little ones on ice that supermarkets sometimes carry; despite their green needles, they’re often already on their way to being totally brown by December 25th. IKEA is a reliable source of both artificial and real trees, but be warned they sell out quickly. Tangs or Robinsons also carry artificial (even completely pre-decorated) trees. My favorite option is to support local nurseries (like Far East Flora, Thomson Nurseries, or Bedok Garden & Landscaping, to name a few), who offer several sizes of U.S.-sourced pines. Don’t worry – you’ll get used to perusing Christmas trees in the humidity.

The Decorations. You have a wide range of options when it comes to balls and baubles to decorate your home with. Malls have pop-up exhibitions or shops where you can grab some cheap and cheerful danglies (Tangs has a whole floor). Larger Cold Storage outlets offer Christmas-themed paper plates and napkins, while IKEA carries cute decorations and cheap yet festive glassware. You’ll see a bunch of “Christmas Fairs” advertised but they’re often like any other shopping event (except with an additional stall or two selling handmade holiday-related items); it doesn’t necessarily mean you’ll find decorations.

The Food. I confess: despite throwing several Thanksgiving and Christmas parties, I have never actually roasted my own turkey. I don’t trust my skills or my finicky oven. Conveniently, both NTUC and Cold Storage begin filling orders for Christmas feasts starting in late November. You can have an entire banquet quite literally delivered to your door, complete with gravy, stuffing, wine, and dessert. Several restaurants and specialty stores also feature festive catalogs, like Da Paolo Gastronomia, Royal Plaza on Scotts, The American Club, Meat the Butcher, and Huber’s Butcher.

The Clean Up. If you’re DINKs like us and a live-in helper would be overkill, fear not. There are cleaning services you can call, but I’ve found most require you to pay for a couple of weeks rather than a one-off service. Thankfully, there’s an app for that. Helpling is like Uber for cleaning services. You hook it up to your credit card and input your address, number of rooms, extra requests, and your desired timing. Note you’ll want to schedule in advance as it can take a few days for them to find someone for you.

Regardless of the premature festivities, holiday parties these days are no longer the dreaded gauntlet they once were. The best part of all these conveniences is that they allow you to return your focus to the heart of the season’s celebrations: enjoying time with friends and family.

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Guide to Singlish

Published on September 1, 2015 in the Singapore American Newspaper:

Despite what a number of Westerners think, you don’t need Chinese to live comfortably in Singapore. The only language you need to get familiar with is Singlish, a dialect so unique that it has its own separate Wikipedia page (which is well worth a read, especially for the many uses of “can”). Although treated as a mongrel of Mandarin and English, Singlish also includes an array of words from Bahasa Malaysia, Chinese dialects like Hokkien and Cantonese, and even some Tamil. For anyone who hasn’t grown up as a bilingual (sometimes trilingual) Singaporean, fluency in Singlish is a near impossibility. But to get you started, here is a beginner’s toolkit of crucial vocabulary and phrases.

Ang mo(h)
Originating from the Hokkien word for “red-haired”, ang mo is now common slang for “white person”. Sometimes considered pejorative, it’s nevertheless a widely used term that frequently appears in the media.

Aunty and Uncle
A polite way to address an older man or woman, especially if you don’t know their name. It’s akin to using “Miss” to get a waitress’s attention or “Mister” for a taxi driver.

Can
A stalwart of Singlish, this single word is a ruthlessly efficient combination of an English word and Chinese syntax, and you will hear it everywhere as a confirmation. Often, “Can” is used in place of “Okay” or “Yes.”

Can?
The question version of the above, “Can?” is often tacked onto the end of a request and can mean “Is that alright?” or “Are you able to…?” For example, “Finish this by tomorrow, can?” (Once in a hawker centre when the beer aunty said ‘No more jugs. Can?’, I was genuinely confused as to what she was saying until she held up the can of Tiger.)

Chope
Vital for those hoping to get a meal at a hawker center, “chope” means to save a seat by placing the cheapest or most useless item you have (usually a packet of tissues) on the table. To remove or ignore someone else’s tissues is considered a grave sin indeed.

Kiasu
Hokkien for “afraid to lose”, “kiasu” is essentially the anxious, selfish “Me first!” spirit you see in those who edge you out of the way so they can get on the bus before everyone else or in that friend who always has to one-up you.

Lah!
More assertive than an exclamation point alone, “lah” regularly appears at the end of assertions and declarations. Its tone can range from imperative to impatient to reassuring.

Leh
Another of Singlish’s many sentence ending particles, “leh” is used to soften a command, request, claim, or complaint that may be brusque otherwise.

Makan
The Malaysian word “to eat”, “makan” is deployed as a verb or a noun.

Revert
The eyelash in the eye of all English grammar purists living in Singapore, “to revert” is frequently used to mean “to return/respond to me”. Technically, “to revert” is defined as returning to a former habit or condition, but it most commonly appears in Singlish as a request in business emails. For example, “Can you answer this question? Please revert.”

Roti prata
This is a double whammy. The first meaning of this term is a flaky, fluffy, delicious Indian pancake that goes well with curry gravy and is quite popular. Since making the roti prata involves flipping the flat dough back and forth between one’s hands, “roti prata” has taken on a second meaning: a person who keeps changing their mind.

Shiok
Originally a Malay expression, “shiok” conveys a feeling of pure pleasure and happiness. Usually used as an adjective, this word pops up in a lot of advertisements.

Tai chi
Another double meaning. You may know tai chi as the Chinese martial art but because of the slow pushing movements, “tai chi” is also used to describe somebody who constantly pushes work onto others.

Take away
Where we would say “take out”, here it is “take away” (or if you’re really savvy, “ta pao”). You might not think there’s a big difference but asking for take-out will often earn you a confused look. No good if your stomach is grumbling for makan lah!

Wa(h) lau!
A mild exclamation of annoyance, disbelief, exasperation, frustration, surprise, etc. Usually considered one of the more polite exclamations, its literal translation is something like “Oh my gosh!”

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The Rich World of Kyoto

Published on August 1, 2015 in the Singapore American Newspaper:

When you live surrounded by the glossy newness of Singapore’s infrastructure, it’s hard not to be impressed by the dignity of Kyoto’s several thousand years of architecture. Formerly the imperial capital of Japan, this city is a bastion of the nation’s culture and is rife with UNESCO World Heritage Sites. My husband, however, couldn’t get over the fact that progress seemed to have halted in the early 1990s, when Japan’s economic bubble collapsed And yet the trains still run perfectly, the buildings are old but not decrepit, and the analog ticket machines work without a hitch. If your impression of Japan was formed by sushi restaurants, anime, and the somber economic statistics, a visit to Kyoto will reveal a nation of more depth and breadth than you can imagine. This is a country that knows itself, that treasures its multilayered identity, and is content to move at its own pace.

Kyoto is home to over 1,600 Buddhist temples and 400 Shinto shrines, big and small, and you can spend weeks going from one to another. Instead of hitting sites at random, I suggest doing research beforehand to hone in on the temples and shrines you really want to see, and then plan a route accordingly. My top three are as follows:

    1)    Fushimi Inari Taisha. You’ll want to set aside at least half a day to wander dreamily through the endless corridors of red-orange torii gates trailing up the mountain.

    2)    Heian Jingu. The vivid shrine buildings are reason enough to visit but it’s the stunning traditional gardens (which took 20 years for gardener Jihei Ogawa to perfect) that elevate this expansive site to magical.

    3)    Kinkaku-ji. Probably the most well-known temple in Kyoto, this is a popular site well worth the crowds. It doesn’t matter when you go, as every season renders the gold temple picturesque for different reasons.

Other temples and shrines I recommend are: Ginkaku-ji for its lush moss gardens, Kiyomizu-dera for the views of Kyoto, Daitoku-ji for its bouquet of sub-temples and historic Zen gardens, and Yasaka Shrine for a night walk. Though of course, there are thousands more.

Heian Shrine

Heian Shrine

Since it is possible to overdose on temples, take advantage of your time in Kyoto to experience some of Japan’s traditional arts. It’s easy to spend an entire afternoon just strolling along the preserved streets of Gion, the country’s most famous geisha district. While genuine geiko (the local term for geisha) and maiko (geisha in training) can be spotted in the evenings, you’re more likely to see women in colorful kimono during the daytime. Many of these are tourists who have dressed up for the day. If you’re eager to join them, there are a number of shops that will rent you an entire outfit, from the socks and shoes to the elaborate hairpins. The geiko and maiko still visit and entertain at the teahouses dotting Gion, and during cherry blossom season they give an annual dance performance called Miyako Odori (literally “Dances of the Old Capitol”), which we were lucky enough to catch. If you’re in town during the month of April, it would be a shame to miss. Gion is also the perfect place to buy high quality souvenirs, such as handmade pottery, paper fans, goods crafted from kimono style fabrics, lacquer ware, origami paper, green tea leaves, matcha powder, and more. While a formal Japanese tea ceremony can last up to four hours, a cozy teahouse just off the main stretch of Gion called En offers visitors a taste of the elaborate rituals. With explanations in English and the opportunity to try whisking green tea powder ourselves, it was an informative yet calming experience for everyone.

Kyoto’s geographic location and Japan’s comprehensive train system make it easy to incorporate several day trips into any itinerary. Osaka, Nara, Kobe, and Himeji are all less than an hour on the JR Line and each offers something different: delicious food and energetic nightlife in Osaka, a sprawling park overrun with friendly deer in Nara, the famous beef in Kobe, and the brilliant white, immense 680-year-old castle that is the centerpiece of Himeji. Before your trip, you can purchase a JR Rail Pass for the Kansai region, which will allow you to move between these cities with ease.

Fushimi Inari Shrine

Fushimi Inari Shrine

Of all the day trips we took, Arashiyama stands out. A mountainous district on the western outskirts of Kyoto, Arashiyama is known for its scenic beauty and restful atmosphere. The shallow, slow-flowing Ōi River is peppered with small boats full of day trippers. Paths into the leafy hills lead you to such gems as Matsunoo Taisha, one of the oldest shrines in the Kyoto area, as well as the Iwatayama Monkey Park, the ethereal bamboo forest, and a stone engraved with four poems written by Zhou Enlai, who was inspired during his visit to Arashiyama. After a long day of strolling along the river and basking in the gorgeous surroundings, a soak in one of the many onsen (hot springs) was heaven.

Once known for being a challenge for non-Japanese speaking visitors, Japan has gone to great lengths to make navigating its streets less scary. Buses and trains announce stops and tourist attractions in English. Station names and signs directing you to nearby sites have all been translated. The majority of restaurants we ate in had an English menu on hand. However, it’s the Japanese people that make Japan a genuine joy to visit. Their renowned politeness is often referenced as a joke or a cliché, but it’s impossible not to appreciate when you come face to face with it.

For example, after wandering through the beautiful Isuien Garden in Nara, I asked the attendant of the gift shop if he happened to know the English name of a splashy pink flower blooming across the grounds. He said he wasn’t sure as he only knew its Japanese name; would I mind waiting a moment? I heard him phone the woman manning the entrance and overheard her say that she didn’t know it either. The attendant returned to me with a regretful bow and a sincere apology, all over the name of a flower. It’s the effort put in when there’s no need, the almost obsessive attention to detail, and the cherishing of true quality that make Japan an exceptional and exquisite place to visit..

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SCUBA in the Summertime

Published on June 1, 2015 in the Singapore American Newspaper:

If you’re looking to try something new this summer, why not learn how to scuba dive? Singapore is surrounded by some of the world’s top dive sites, so it would be a shame not to give diving a try during your time here. Like driving a car, learning to dive can seem overwhelming at first. There are new terms and rules to memorize. You’ll probably ask, “What does that button do?” at least once. And you have to pass both a written test and practical demonstration of your skills to earn your license. But just as you developed muscle memory for changing gears and checking your mirrors, it won’t be long before clearing your mask and checking your oxygen level become automatic.

If the thought of paying for all that equipment turns you off, don’t worry. Dive resorts are usually stocked with everything from fins to wetsuits to regulators. There are only two pieces of gear I would recommend you invest in as a beginner: a carefully chosen mask that fits you well and doesn’t fog, and water boots in your size (occasionally rented fins can cut into your heels and sometimes you enter the water over a rocky beach).

There are a number of acronyms you’ll learn during your diving course but the first one you should know is PADI, which stands for Professional Association of Diving Instructors. Founded in the 1960s, PADI isn’t the only diver training organization in the world, but it is the largest and the most well-known in Southeast Asia. Other training organizations like National Academy of Scuba Educators (NASE) and National Association of Underwater Instructors (NAUI) can also be found in Singapore. There are dozens of PADI-certified dive shops throughout the island but Eko Divers in Outram Park came recommended by a friend. We took their 3-day course to earn our Open Water certification, which consisted of two classroom sessions and one full-day session in a nearby swimming pool. The final segment of the course consisted of a weekend at a dive resort in Dayang, Malaysia, where our instructor guided us through the three ocean dives we needed to complete. Most dive shops in Singapore run weekend or week-long jaunts to the myriad dive sites in Indonesia and Malaysia (and beyond), providing plenty of opportunities for you to put your new skills to use.

Diving in Tulamben, Bali (103)

While my husband and I have only completed the entry level course, we have yet to feel restricted when exploring the reefs of Southeast Asia. The Open Water certification allows us to dive to a depth of 18 meters (to go deeper, you need an Advanced Diver certification), but I’ve found that most dive spots in the region can be enjoyed within this range. While the Advanced qualification allows you to do night dives and to go down to 30 meters, the main reason I’m considering earning it is to be able to more thoroughly explore shipwrecks. Encountering a turtle amidst the remains of the USAT Liberty, a relic from the Pacific War just 30 meters off of Bali’s shore, was nothing short of magical. And hovering alongside the teeming hull of a sunken sugar transport ship off the Perhentian Islands was one of the most breathtaking (no pun intended) sights I’ve ever seen. Yes, I pretend I’m the little mermaid every time.

In a time when selfie sticks have become a plague and we are pressured to capture every moment on film, scuba diving forces you to be in the present. You can’t use your phone or listen to music. You can’t even talk. Language is reduced to a series of simple hand signals: “Everything okay?” “Trumpet fish!” “Clownfish!” “Time to ascend to the surface.” While I certainly wouldn’t mind having a video of the sardine run in Cebu or a photo of that octopus in the Batangas, those memories are all the more precious because they were experienced fully. No reaching for a camera phone or trying to think of a caption for Facebook. Though you can, of course, buy an underwater casing for your camera or rent one from some dive shops. Nevertheless, I recommend you simply focus on your strange new surroundings and soak it all in.

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Minding Your Manners

Published on May 1, 2015 in the Singapore American Newspaper:

Etiquette can be tough to master at home, let alone abroad. It seems like there’s always something new to learn. For example, I only just found out that if a Singaporean woman introduces herself as Madame Lim, she is using her maiden name, as opposed to when she uses Mrs. Hoh, which is her married name.

As a tourist in Singapore, you’ll likely be forgiven your faux-pas, but if you’re an expat doing business here, it’s a good idea to adapt to the work environment. As the saying goes, “Think global. Act local.”  When you put in the effort to understand local expectations, it not only shows your clients that you respect them, but will also enable you to adjust your marketing strategy or meeting style for a greater chance of success.

Punctuality is a virtue so arrive to meetings on time. Introductions are almost always in order of age. Ethnic Chinese generally use a very light, extended handshake feeling the traditional Western bone-crushing grip is offensive. Chinese men and women may shake hands, but the woman must always extend her hand first. Older ethnic Malayasian men may only shake the hand of another man. Younger Malays sometimes shake hands with foreign women, but it is more appropriate to bow the head which is how two Malay women meet. Indians may shake hands with members of the same sex and will smile and nod when being introduced to somebody of the opposite sex. Hugs are rare in the US in business, but pretty much non-existent here even between friends. Don’t back slap or high five either. In general, folks here simply don’t like to be touched.

If you’re introducing two people, state the name of the more senior or more important person first. When meeting with a Singaporean counterpart, wait for him or her to introduce you to the rest of the team. Avoid using first names until your Singapore counterpart suggests it. This is especially important when dealing with older people. In fact, most Chinese counterparts will introduce you by your last name.

Resist the temptation to give compliments. Giving or receiving compliments is not common in Chinese culture. In fact, if you do give one, your counterpart will probably respond with the words, “Not at all” or “It is nothing” rather than “Thank you.” Conversely, Singaporeans think nothing of asking highly personal questions that Westerners considered inappropriate.

Kang Ha Pheng Sim Kok Building

Here as in Japan, you should use both hands to pass your business card with your name facing the person. Study the card. Take the time to ask how to pronounce their name properly. Leave the card on the table horizontally facing you during the meeting. This is a sign of respect. Whatever you do, don’t put it in your back pocket. Never deal out your own cards like a deck of cards.

In Chinese culture, it’s important for people to see the exit. Since 70% of Singaporeans are of Chinese descent, it’s best you sit with your back to the door. Generally, you will be told where to sit as there is a strict hierarchy so simply wait to be told where to sit and you’ll be okay.

Appropriate dress depends on the industry in which you’re working. Finance jobs, for example, generally demand a full suit and tie whereas many other industries in Singapore are much more casual. Try to gear your style to the client’s.

Everybody likes to feel as if they’ve won, but this is particularly important in the Chinese culture. If you’re selling something, for example, give an initial price with a room for negotiation.

Most cultures consider it polite to offer a visiting client or business partner something to drink upon their arrival. In the US and the UK, we expect glasses of water to at least be chilled or better yet have ice. Room temperature water smacks of a half-hearted attempt to provide a nice drink. But in Malaysia, Singapore and a few other Southeast Asian countries, it’s a nice gesture to clarify whether they would prefer warm or cold water. The belief that drinking too much cold water will make you sick is still a fairly common one so if you can handle warm water, it’s probably best to just sip and make do.

Once refreshments are handled, it’s time to get down to business by…not talking about business right away. Relationships, rather than strict economics, rule business partnerships in Asia and so the straightforwardness that Americans value so highly can strike the wrong tone. We think we’re being honest and not wasting time, but the chunk of the business meeting you devote to small talk can often be the most productive part of the rendezvous. However, no matter how well that conversation goes, it can still be difficult to determine whether or not you have successfully made your case. In the same way that Singaporeans value relationships, they are also often reluctant to say “no” outright. Part of my job requires me to pitch our consulting services one-on-one to potential clients and I can never tell if I’ve made a sale until the moment they sign up. Some of the best conversations I’ve had have led nowhere, while conversations I wrote off as a wash led to that person buying a package several weeks later.

Singaporeans often put more stock in facial expression, tone of voice and posture than in the spoken word. They pay as much attention to what isn’t said to what is said. Silence is actually quite important in negotiation. By pausing before you answer, you signal that you’ve really stopped to think about what the other person said and how you want to respond. This is a symbol of respect while responding quickly is seen as rude behavior. Speaking loudly is also a sign of rudeness. Most locals speak softly and sometimes smile to avoid embarrassment and not necessarily because they think what you said is all that funny. If you’ve been getting a lot of smiles in your meetings, it may not be because you’re the stand-up comedian you think you are!

Something else rude? Moving something with your shoe or pointing the soles of your shoes towards somebody so don’t prop your feet up on the table. Things like pointing and whistling are totally unacceptable. Shrugging and winking are confusing.  Never write anything in red ink.

If you’ve lived here for more than ten minutes, you know that food is a big deal in Singapore. Business lunches can be super fancy or a quick meal at a hawker center. If you’re hosting, remember that Muslims don’t eat pork and devout Muslims should be taken to a halal restaurant. Hindus don’t eat beef. And there are no three martini lunches in Singapore. In general, drinking during the day is frowned upon, but drinking at night is acceptable and often an important part of bonding with clients.

Another thing to be mindful of is how you speak about Singapore. While Singaporeans themselves will be the first to admit they love to complain, that doesn’t give you equal rights to whine. Think about how you would feel back home if an expat complained about life in your city. Even if you agreed with their gripes, you would likely still feel a pang of defensive patriotism. Keep your bellyaching about the restaurant service or the weather to your own circle of friends and out of any professional relationships.

At the end of the meeting, guests should be walked to the elevator. High-ranking guests should be walked to the car. When a Singaporean offers to send you to the airport, they are literally offering to take you or collect you themselves.

Nevertheless, being polite on local terms doesn’t mean relinquishing all the traits that have made you successful back home. I begin my workshops by stating outright that I’m a loud American, which means I’m going to make them talk in class, urge them to work in groups and expect them to ask questions. The belligerent interactivity is often novel for adults who were taught in the more restrained Singapore style. When mixed with elements they’re to which they are more accustomed, communication not only becomes easy, it becomes enjoyable.

And don’t forget the number one rule of doing business in other countries: if you accidentally offend, simply apologize and take the lesson with you.

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