Easy Peasy, Lemon Squeezy

Published on February 1, 2016 in the Singapore American Newspaper:

Though it might not pack the wild personality of cities like New York or London, Singapore is hard to beat when it comes to sheer convenience. Here is a list of what I think makes living in this city-state a uniquely easy experience:

Public Transportation. The most obvious of Singapore’s modern conveniences, the buses and trains are clean, cheap and punctual. One of the benefits of this city state’s youth is that the train network was built less than 30 years ago (unlike the NYC subway and the Tube, which are each over a century old), so its infrastructure is up-to-date and even allows for cell service. And if there aren’t any buses or MRT stations near you, the taxis are equally convenient, inexpensive and accessible.

Overhangs. Though it often goes unnoticed in the day-to-day, the majority of the city’s buildings have been carefully planned to feature an overhang in some form. While these are crucial for those sudden rainstorms, they’re equally vital for weathering the tropical sunshine. During a visit to nearby Malacca, I was surprised at how much more intense the day’s heat felt and realized that the difference was the abundance of shade that Singapore’s overhangs and plentiful trees provide.

AXS Stations. Like shrines to convenience, the 900+ AXS machines tucked into corners all over the island are most impressive for allowing you to pay all your bills in one fell swoop, from utilities to medical to the credit card. Not only that, bills that arrive in the mail have a barcode at the bottom that you can scan into an AXS Station, so you don’t even need to type in the details before dipping in your debit card. These stations also enable you to pay fines, top-up your ez-link card, buy and collect movie tickets, book an NParks BBQ pit and apply for a camping permit.

Mobile Phones. For anyone who has wrangled with AT&T or Verizon contracts and despaired over their rules on which phones you could use, Singapore’s system is a refreshing change. As long as you have a local SIM card, you can buy a new phone at any time without having to navigate a tangle of regulations. Plus, phone numbers are portable, meaning you don’t need to change your number if you switch to a new service provider.

Everything is Online. Singapore was ranked highest globally for smartphone penetration, according to a 2015 survey by Deloitte’s Global Technology, Media and Telecommunications. Following suit, local retailers have also increased their online presence. RedMart and Cold Storage allow you to order groceries online or through mobile phone apps. A slew of restaurants, like Simply Wrapps and Smiths Authentic Fish and Chips, have unique apps and rewards programs. Even government services make accessing information and submitting feedback through websites a piece of cake.

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An Expat’s Easy Return to Singapore: It’s a Tale of Two Cities

Published on January 13, 2016 in The Wall Street Journal: Expat:

By the time I was 10 years old, I had lived in five countries across three continents: Ireland to London to Tokyo to Singapore to New Jersey. By the age of 23, I had picked up my American citizenship and an American fiancé who was willing to move to Singapore with me. But I had no illusions that I was returning to a lifestyle I knew.

There are few territories on earth that have changed as quickly or as drastically as Singapore has over the past two decades. I can count on one hand the landmarks from my childhood that still stand. My experience as an expat in Singapore now differs sharply from my parents’ experience in the mid-90s, when the island nation was just shedding its rank as a hardship post.

During the two years my parents lived there, two notable incidents placed Singapore in the consciousness of both Americans and Europeans: Briton Nicholas Leeson caused the spectacular collapse of Barings Bank from his position in Singapore, and 18-year-old Michael Fay became the first American citizen to be sentenced for caning under Singapore law for vandalizing cars and public property. Despite negative media, Singapore’s economic wealth continued to grow at a rapid pace as the onset of the Japanese recession sent many international firms searching for other footholds in Asia. Nevertheless, many expats in the finance sector, including my father in his role at J.P. Morgan, were obliged to take frequent trips to Tokyo and Hong Kong, who retained their reputation as financial powerhouses in the region. These days, Singapore can hold its own as a center of business.

Even without Singapore’s explosive growth, technology like Skype and WhatsApp have transformed the previous alienation of expat life into a far more connected existence. My parents made the costly phone call home once a week at most; I can see my family’s faces and hear their voices for hours every day if I choose. Mom mailed photos of us to my grandmother; I’m friends with most of my family on Facebook. With the exception of a handful of guidebooks, my parents arrived in Japan completely blind; I had the luxury of turning to Google to explore life in Singapore before I stepped on a plane.

But the more things change, the more things stay the same. Life in Singapore was as easy for expats then as it is now, particularly when contrasted to the self-contained and still somewhat xenophobic Japan of the 1990s. Singapore was a smaller, less congested city than Tokyo and presented a wider range of Western food. They spoke English. Mom formed easy, close friendships with the other expat mothers in the condo, while we children played in the pool. That condominium surprisingly still stands. When my dad visited in 2012, he noted that although Singapore’s outer shell had changed, the people fundamentally had the same attitude and disposition. Mom commented that Singapore’s rigidly regulated multiculturalism, where everyone celebrated everything, had created a diluted culture 20 years ago and that today the city feels even more sanitized; in many ways, Singapore no longer feels like an Asian city.

Ironically, the move from Singapore to the U.S. was the hardest by far. When we were in Asia, we were expats and thus part of an instant group. When we landed in New Jersey, we needed to make friends in an already settled community, where we were simply faces in an extraordinarily diverse crowd. Immigrants and their descendants were ubiquitous; it was not a small, supportive club. Our Irish accents and penchant for British spellings garnered prejudice more than once from neighbors and teachers. Despite the difficulty in adjusting, the U.S. remains to date the country my parents have lived in the longest.

When I was considering a move to Singapore in 2011, they were enthusiastic. There was no fear around it; Southeast Asia was familiar territory and Singapore was the safest country in the region. My parents’ experiences had long ago taught them that living abroad gives you a perspective and an appreciation that traveling alone cannot. Although it’s tough being 12 time zones away, to my parents’ eternal credit, they encouraged me to go out and explore the world. I will always remember what Mom told me when I was getting emotional on the day I left: “This isn’t a good bye. It’s a see you later.”